F.A.Q
General
Who Do You Work With
I work with independent fashion brands, early-stage startups, entrepreneurs, and creatives who are looking to develop their collections with professional design support.
Do You Work with International Clients?
Yes! I work with clients globally. All communication and deliveries are done remotely, via email and virtual meetings.
Can You Help Me if I don't Have a Brand Yet?
Absolutely! If you are still in the concept or idea stage, I can help you shape your creative direction, refine your ideas, and turn them into designs with a clear strategy.
Pricing & Payments
How Do I Make Payment?
I accept payments through secure online platforms like Wise or PayPal. Payment instructions will be included in your invoice.
Do You Offer Payment Plans?
For larger projects or higher-tier packages, payment plans can be discussed during onboarding. Generally, a 50% deposit is required upfront, with the balance due before final delivery.
My Budget is not That Much, Can We Still Work Together?
I’m always open to hearing about your budget range. If you’re upfront about what you’re working with, I may be able to recommend a smaller package, offer a scaled-down custom quote, or suggest alternative ways to get started without comprising my work quality. Don’t hesitate to reach out and have a chat with me to see what’s possible!
Do You Offer Refunds?
Due to the custom nature of my work, I do not offer refunds once a deposit has been paid. This is because the process begins immediately upon confirmation.
What if I Change My Mind?
You’re allowed to change your mind – however, once the deposit is confirmed, the project is considered in progress. Because time and resources are allocated from the start, I’m unable to offer refunds.
Services & Deliverables
What's Included in Your Packages?
Each package includes different deliverables depending on the service. However, all packages come with a strategic creative process, mood boards, sketches, technicals, and final digital files. You can fin detailed package breakdowns on each service page.
Do I own The Rights to the Work?
Yes! All final approved artwork and designs are yours to use commercially. However, I retain the right to showcase non-confidential work in my portfolio unless otherwise agreed upon.
What if I'm Not Happy with The Result?
Your satisfaction is my top priority! Throughout the process, there are opportunities for revisions and feedback to ensure everything aligns with your vision. If something feels off, don’t hesitate to let me know! We will work together to make the necessary adjustments within the agreed scope of the project.
Custom Requests
Can I Mix Services or Request a Custom Package?
Absolutely! I’m open to create a custom quote that fits your needs! If you have a specific idea, budget, or unique request, just head over to the contact page and fill out the form!
Can I Add Services After We Start?
As long as timelines and capacity allow, you are welcome to add more services in the process. Pricing will be discussed and confirmed before work continues.